Our contact/support email.
hollowframegamessupport@gmail.com
Instructions for message format:
Case 1: Support about serious encountered game errors:
Title: "1-SUP_G_E"
Content: Describe the issue you're experiencing, that stops you from opening or playing the game.
Case 2: Support about encountered problems or major errors with game related programs (for example level editor):
Title: "2-SUP_CS_E"
Content: Describe the issue you're experiencing, that stops you from opening or playing the game.
Case 3: Reporting a game/game related programs bugs and error:
Title: "3-REP_G_B"
Content: Describe the issues or bugs you had encountered, and if possible, provide screenshots and steps to reproduce them.
Any message without a proper title will be ignored.
If you send a message with the wrong/inaccording or inappropriate content, you will be informed about the mistake, and after sending such message a third time all messages from you will be ignored.
Keep in mind that these rules may change over time, so check back on them when if you are sending a new message!
Your cooperation is greatly appreciated!